{"id":203,"date":"2020-08-05T16:58:01","date_gmt":"2020-08-05T14:58:01","guid":{"rendered":"http:\/\/chiocchetti1896.com\/?post_type=services&#038;p=203"},"modified":"2022-11-09T14:51:12","modified_gmt":"2022-11-09T13:51:12","slug":"order-information","status":"publish","type":"services","link":"https:\/\/web-cch.x-tra.it\/en\/services\/order-information\/","title":{"rendered":"Order Information"},"content":{"rendered":"<p>[vc_row][vc_column][vc_column_text]<div class=\"etheme-tbox \"><div class=\"etheme-tbox-inner\"><div class=\"etheme-tbox-subtitle\"><h4  class=\"tbox-subtitle\">RETURN AND <\/h4><\/div><div class=\"etheme-tbox-title\"><h1  class=\"tbox-title\">REPLACEMENT <\/h1><\/div><\/div><\/div>\n<p>You can return the order <strong>to our Boutique within 15 days<\/strong> from the date of purchase to exchange it or to obtain a voucher. Furthermore, it is possible to proceed with a return request by post by contacting our Customer Service at the address: <a href=\"mailto:info@chiocchetti1896.com\">info@chiocchetti1896.com<\/a> indicating your name, address and order number.<\/p>\n<p style=\"text-align: left;\">In case of return or exchange of a piece, please check the following steps:<\/p>\n<p style=\"text-align: left;\"><strong>Make sure your return or exchange meets the conditions below<\/strong>:<br \/>\nall returns must include the purchase receipt and must be returned in the original packaging. Place the precious you want to return in the original packaging. Place the package in a shipping box together with the complete return form and the purchase receipt. Make sure the box is sealed and well protected from shocks due to moving.<\/p>\n<p style=\"text-align: left;\"><strong>All returns and exchanges undergo a quality check before being accepted<\/strong>.<br \/>\nFor more information, follow the &#8220;<a href=\"https:\/\/web-cch.x-tra.it\/termini-e-condizioni\/\">Terms and Conditions<\/a>&#8221; or contact Customer Service by sending an email to: <a href=\"mailto:info@chiocchetti1896.com\">info@chiocchetti1896.com<\/a>.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_column_text]<div class=\"etheme-tbox \"><div class=\"etheme-tbox-inner\"><div class=\"etheme-tbox-subtitle\"><h4  class=\"tbox-subtitle\">PLACE <\/h4><\/div><div class=\"etheme-tbox-title\"><h1  class=\"tbox-title\">ORDER <\/h1><\/div><\/div><\/div>\n<p><strong>PLACE AN ONLINE ORDER<br \/>\n<\/strong>To place an order, after choosing a product of your size, click on <a href=\"https:\/\/chiocchetti1896.com\/coming-soon\/\"><strong>ADD TO CART<\/strong><\/a>\u00a0then follow the instructions to proceed with payment and complete the order. Read the &#8220;<a href=\"https:\/\/web-cch.x-tra.it\/termini-e-condizioni\/\">Terms and conditions<\/a>&#8221; carefully before placing your order.<\/p>\n<p><strong>TERMS OF PAYMENT<br \/>\n<\/strong>The payment methods accepted on <a href=\"http:\/\/chiocchetti1896.com\">www.chiocchetti1896.com<\/a> are:<\/p>\n<p>\u2022 American Express\u00ae<br \/>\n\u2022 MasterCard\u00ae<br \/>\n\u2022 Visa\u00ae<br \/>\n\u2022 PayPal<br \/>\n\u2022 Google Pay<br \/>\n\u2022 Apple Pay<\/p>\n<p style=\"text-align: left;\">International cards are also accepted, while it is not possible to place online orders via checks, bank orders, bank transfers, vouchers or gift certificates.<\/p>\n<p style=\"text-align: left;\"><strong>PRICES AND VAT<br \/>\n<\/strong>Prices are indicated in Euros and include VAT. Shipping costs are charged to the customer if the minimum cost of \u20ac 250.00 is not exceeded.<\/p>\n<p style=\"text-align: left;\"><strong>MODIFY OR CANCEL AN ORDER<br \/>\n<\/strong>It is possible to modify or cancel an order <strong>within the first 48 hours<\/strong> after the purchase, by contacting the Customer service at <a href=\"mailto:info@chiocchetti1896.com\">info@chiocchetti1896.com<\/a> or by calling <a href=\"tel:+39 0583 493179\">+39 0583 493179<\/a>, from Tuesday to Friday from 15:30 to 18:30 . It will no longer be possible to modify or cancel an order if the order has already been shipped and the reference number has been released.<\/p>\n<p style=\"text-align: left;\"><strong>DELIVERY<br \/>\n<\/strong>Orders placed on <a href=\"http:\/\/chiocchetti1896.com\">www.chiocchetti1896.com<\/a> can <strong>only be delivered in Italy<\/strong>.<br \/>\n<strong>Standard delivery<\/strong>: the products will be delivered within <strong>6-8 working days<\/strong> from the order confirmation date. Upon delivery, the <strong>signature<\/strong> of an adult is required. The customer authorizes anyone at the address indicated to receive the product upon delivery.<\/p>\n<p style=\"text-align: left;\"><strong>TRACK THE ORDER<br \/>\n<\/strong>At the time of shipment, <strong>a confirmation email will be sent with the reference number<\/strong>. For any questions about your order, send an e-mail to: <a href=\"mailto:info@chiocchetti1896.com\">info@chiocchetti1896.com<\/a>.<\/p>\n<p style=\"text-align: left;\"><strong>RETURN AND REPLACEMENT<br \/>\n<\/strong>You can return the order <strong>to our Boutique within 5 days<\/strong> from the date of purchase to exchange it or to obtain a voucher. Furthermore, it is possible to proceed with a return request by post by contacting our Customer Service at the address: <a href=\"mailto:info@chiocchetti1896.com\">info@chiocchetti1896.com<\/a> indicating your name, address and order number.<\/p>\n<p style=\"text-align: left;\">In case of return or exchange of a piece, please check the following steps:<\/p>\n<p style=\"text-align: left;\"><strong>Make sure your return or exchange meets the conditions below<\/strong>:<br \/>\nall returns must include the purchase receipt and must be returned in the original packaging. Place the precious you want to return in the original packaging. Place the package in a shipping box together with the complete return form and the purchase receipt. Make sure the box is sealed and well protected from shocks due to moving.<\/p>\n<p style=\"text-align: left;\"><strong>All returns and exchanges undergo a quality check before being accepted<\/strong>.<br \/>\nFor more information, follow the &#8220;<a href=\"https:\/\/web-cch.x-tra.it\/termini-e-condizioni\/\">Terms and Conditions<\/a>&#8221; or contact Customer Service by sending an email to: <a href=\"mailto:info@chiocchetti1896.com\">info@chiocchetti1896.com<\/a>.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] You can return the order to our Boutique within 15 days from the date of purchase to exchange it or to obtain a voucher. Furthermore, it is possible to proceed with a return request by post by contacting our Customer Service at the address: info@chiocchetti1896.com indicating your name, address and order number. In case [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-203","services","type-services","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/web-cch.x-tra.it\/en\/wp-json\/wp\/v2\/services\/203"}],"collection":[{"href":"https:\/\/web-cch.x-tra.it\/en\/wp-json\/wp\/v2\/services"}],"about":[{"href":"https:\/\/web-cch.x-tra.it\/en\/wp-json\/wp\/v2\/types\/services"}],"author":[{"embeddable":true,"href":"https:\/\/web-cch.x-tra.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/web-cch.x-tra.it\/en\/wp-json\/wp\/v2\/comments?post=203"}],"version-history":[{"count":0,"href":"https:\/\/web-cch.x-tra.it\/en\/wp-json\/wp\/v2\/services\/203\/revisions"}],"wp:attachment":[{"href":"https:\/\/web-cch.x-tra.it\/en\/wp-json\/wp\/v2\/media?parent=203"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}